Senior ML/GenAI Ops Engineer

Auto req ID: 49054 
Title: Senior ML/GenAI Ops Engineer 
Job Function: Digital 
Location: JUNEAU
Workplace Category:Onsite 
Company: Harley-Davidson Motor Company 
Full or Part-Time: Full Time 
Shift: SHIFT1 

At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?

Harley-Davidson Motor Company, founded in a humble Milwaukee backyard shed in 1903, still calls the city home. Today, its Corporate Campus includes a 4.8-acre public park—a welcoming greenspace open to all. Join our team as a Sr Data Engineer.

Job Summary:

We are looking for a skilled Sr. Data Engineer - ML & AI Operations to join our growing team. In this role, you will be responsible for designing, developing, and deploying & operationalizing machine learning and generative AI (GenAI) platforms to deliver high-impact solutions to business challenges and optimize processes. This role focuses on the operationalization and automation of machine learning and AI solutions, ensuring they are seamlessly integrated into production environments with a high degree of scalability, reliability, and compliance with ethical guidelines.

The ideal candidate will bring strong technical expertise in data engineering, a deep understanding of ML and AI DevOps best practices, and a commitment to building robust, maintainable systems.  You will lead the design, development, and scaling of data pipelines, ML infrastructure, and AI production systems that power models used across the business. If you are passionate about creating and operationalizing transformative ML and AI solutions, we’d love to hear from you!

 
Key Responsibilities:
Platform Design & Development:

• Design, develop, and maintain scalable platforms for machine learning and GenAI, supporting end-to-end processes from data ingestion to model deployment and monitoring.
• Lead end-to-end solution design for ML/AI data pipelines and model-serving platforms, ensuring architectures meet scalability, reliability, and regulatory requirements.
• Partner closely with project and program managers to establish delivery timelines, resource plans, and milestone tracking for complex, multi-team data/ML efforts.
• Champion best practices for reproducibility, automation, observability, and governance/COE in ML/AI operational pipelines and platforms.
• Oversee compute governance, alert monitoring and model lifecycle.

Model Deployment & Automation:

• Implement CI/CD pipelines for automated deployment of ML and AI models to production environments.
• Work closely with data scientists to ensure model readiness and optimization, focusing on robust deployment and monitoring.
• Develop and manage tools for continuous monitoring and performance management of models post-deployment to identify and resolve performance drift.

Collaboration and Business Alignment:

• Partner with data scientists, software engineers, product owners, and stakeholders to align ML and AI solutions with business goals and performance metrics.
• Facilitate seamless integration of ML/AI systems with business processes, ensuring data accessibility, quality, and real-time insights.

Operationalization & Maintenance:

• Ensure systems are built for scalability, maintainability, and security, adhering to best practices in ML & AI DevOps.
• Implement monitoring solutions to proactively address any issues in data, model performance, or infrastructure.
• Drive architectural reviews, design decisions, and engineering standards that support long-term operational excellence for ML/AI workloads.
• Serve as the primary technical escalation point for delivery risks and system performance issues, ensuring timely resolution and stakeholder alignment.

Ethics and Compliance:

• Integrate AI ethics and compliance considerations into all ML/AI solutions, with a focus on data privacy, bias detection, and model transparency.
• Implement processes to meet regulatory requirements and promote responsible AI use.

Education Requirements: 

• High School Diploma or Equivalent Required
• Bachelor’s or Master’s degree in Computer Science, Data Engineering, Machine Learning, or a related field is preferred

Experience Requirements: 

• 7+ years of experience in data engineering or DevOps roles, with a focus on ML/AI platforms and infrastructure.
• Proven experience in operationalizing and automating ML and GenAI solutions in production environments.
• Strong experience with cloud platforms (AWS, Azure, GCP) and managing infrastructure for data and machine learning systems
• Azure AZ-900 certification, with additional ML/LLM/RAG focused certifications preferred.

Technical Skills:

• Proficiency in Azure Cloud Platform, specifically Azure ML Studio and Azure AI Foundry
• Proficiency in Python, SQL, and ML/AI DevOps tools (e.g., MLflow, scikit learn, PyTorch, Kubeflow, TensorFlow Extended).
• Experience with CI/CD tools (e.g., Jenkins, GitLab CI) and containerization/orchestration tools (Docker, Kubernetes).
• Familiarity with machine learning frameworks (e.g., TensorFlow, PyTorch) and data pipeline tools (e.g., Apache Airflow, dbt).
• Proficiency with vector databases, LLM workflows, or RAG pipelines.
• Familiarity with cost management, autoscaling, and GPU governance in Azure ML.
• Experience with data governance frameworks and security best practices.

Key Skills and Competencies

• Technical Acumen: Strong knowledge of ML/AI lifecycle management, MLOps practices, and data pipeline optimization.
• Collaboration & Communication: Excellent teamwork skills with an ability to work closely with cross-functional teams and communicate complex technical concepts effectively. Help influence alignment across teams.
• Problem-Solving: Proactive approach & proven ability to identifying and solve issues in model performance, data quality, and infrastructure bottlenecks.
• Ethics and Compliance: Deep understanding of responsible AI practices, including bias detection, explainability, and data privacy.
• Governance & Data Integrity: Ability to enforce data privacy, lineage, and data quality controls across ML workflows, ensuring compliance with enterprise and regulatory requirements.

Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.

Applicants must be currently authorized to work in the United States.

Direct Reports: No  
Travel Required: 0 - 10%  
Pay Range: 100,200 155,400 
Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer  
Relocation: This position is eligible for domestic relocation assistance (within posted country)