Sr. Sales & Operations Planning Analyst

Job Summary

This role is responsible for managing critical vehicle operations and administrative processes that support internal departments and external dealer networks. Key responsibilities include administering the HDMC COV Auction, coordinating COV motorcycle orders for stakeholders such as Engineering, Marketing, and Compliance, and processing no-charge vehicles and manual billing transactions. The position also oversees VIN structure documentation for regulatory agencies, manages hang tag data with third-party suppliers, and serves as the primary contact for Manufacturer’s Certificate of Origin (MCO) and registration-related matters, including demo and sweepstakes vehicles. 

Additionally, the role supports dealer communications through H-DNet publishing, maintains annual dealer pricing files, and ensures accuracy in Sales and Warranty Registration (SWR) records. As the data feed owner for the Motorcycle Industry Council (MIC), the individual ensures timely and accurate reporting. Success in this position requires strong attention to detail, organizational awareness, and the ability to work independently with high-level cross-functional stakeholders. Proficiency in SAP, financial systems (including Arriba), and a demonstrated understanding of process improvement are essential. 

Job Responsibilities

• Administer HDMC COV Auction. Including posting descriptions and dealer wholesale invoicing 
• COV bike ordering and processing for key stakeholders including Engineering, Marketing, Compliance (COP) 
• No Charge vehicle processing 
• Manual Billing credits and debits 
• Manage VIN structure documentation to key government agencies JD Power, MIC, NHTSA, NICB (National Insurance Crime Bureau) 
• Hang Tag Data management to third party supplier 
• Team H-DNet Publisher – Dealer Communications 
• Annual dealer pricing files 
• Sales and Warranty Registration (SWR) corrections for retail records 
• Motorcycle Industry Council (MIC)data feed owner 
• Registration expert – handles demo registrations, sweepstakes programs and other non-standard situations 
• Reconsignments from dealers– including closures and warranty buy backs 
• Manufacturer’s Certificate of Origin (MCO) business contact 
• Attention to detail  
• Organizational awareness 
• SAP knowledge  
• Demonstrated process improvement understanding 
• Able to function independently with high level cross functional stakeholders both company internal and external 
• Financial systems understanding – Manual Billing, SAP invoice processing, Arriba purchasing 

Education Requirements

Experience Requirements

Required 

• Typically requires a minimum of 5 years of related experience 
• Demonstrate a level of communication and interpersonal skills that enables effective working relationships with internal and external stakeholders 
• Advanced skills in the current office applications primarily Excel with Access or similar database preferred 
• SAP Experience