Analyst IT Site Operations (on-site) - Flexible Shift

Auto req ID: 17843 
Title: Analyst IT Site Operations (on-site) - Flexible Shift 
Job Function: Information Technology 
Location: TOMAHAWK 
Company: Harley-Davidson Motor Company 
Full or Part-Time: Full Time 
Shift: SHIFT2 


At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?


Our plant in Tomahawk, WI manufactures, finishes and ships composite and plastic parts to our final assembly plants. Join us as a Analyst IT Site Operations (on-site) - Flexible Shift.

Job Summary

The Information Technology Site Operations analyst is responsible for the day to day Information Technology support of manufacturing and sales locations, supporting multiple applications and systems. This position is accountable for standardized work, process adherence (Incident, Change, Problem) and reporting/metrics. The Information Technology Site Operations analyst works closely with Engineering and help desk resources to form a cohesive team supporting assigned lines of business areas at their location.

Job Responsibilities

  • Provide Information Technology support across the entire manufacturing value stream / or sales offices
  • Execute and sustain standard, repeatable processes
  • Document incidents, assess impact, and troubleshoot/escalate accordingly
  • Identify and implement continuous improvement opportunities
  • Provide “feet on the street” support, working closely with other Global Information Systems areas 
  • Provide Startup / system validations after maintenance activities

Education Requirements

Bachelor's Degree Preferred

Education Specifications


Experience Requirements


  • Typically requires a minimum of 2 years of related experience.


  • Manufacturing experience
  • Customer Service experience
  • IT Operations or IT Help Desk experience
  • ERP experience 
  • SQL experience


Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.


We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson here.


Applicants must be currently authorized to work in the United States.


Direct Reports: No  
Travel Required: 0 - 10%  
COVID-19 Vaccine Required: No  
Visa Sponsorship: This position is not eligible for visa sponsorship  
Relocation: This position is not eligible for relocation assistance  





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