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Decision Analytics Manager


Plano, TX, US

Auto req ID: 6743 
Title: Decision Analytics Manager 
Job Function: Risk Management 
Location: PLANO 
Company: Harley-Davidson Financial Services 
Full or Part-Time:Full Time  


At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?


Harley-Davidson Financial Services (HDFS), a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships. Products available to consumers include financing on motorcycles, MotorClothes™, and parts and accessories; cycle insurance; and extended service plans for Harley-Davidson® motorcycles.

You’ll play a pivotal role in helping us create the company we want to be. And for our employees and H-D community it’s done through being fair, honest, positive and creative. This isn’t just any company. And yours isn’t just any career. It’s part of your story. Ride with us and make it legendary.


Located just outside of the heart of DFW, and in one of the fastest growing suburbs, the Plano, Texas office serves as one of the Company's two operations centers. It serves as the main hub for HDFS’ Commercial Finance business, and also houses employees representing Rider Services, Underwriting, Risk, Enterprise Project Management, Accounting, Compliance, Human Resources, Global Information Services, Communications, and Legal. Join our team as a Decision Analytics Manager.

Job Summary

Leads the design, development and validation of risk and pricing strategies and advanced statistical models used in one or more practices and/or areas across the Company, such as underwriting, collections, loss mitigation, credit pricing, marketing, customer relationship management (CRM) analytics, and/or strategic portfolio risk. Coordinate with key leadership to integrate models into existing strategies and work with operational and risk partners to identify future opportunities. May lead a team of professionals in the areas of artificial intelligence and advanced analytics.

Job Responsibilities
  • Leads the creation and maintenance of forecasting models with various strategy teams across the enterprise, to identify opportunities to maximize revenues and minimize losses. Evaluates economic trends and incorporates those trends into forecasting models as appropriate. Defines the data requirements for capturing model characteristics across multiple environments.
  • Leads the design, development and validation of custom application, custom behavior and key business scorecards. Supports implementation and maintenance of scorecards across the business. Recommends new scorecards, technologies, and utilization. Provides independent scorecard validation and monitoring of scorecard effectiveness on a scheduled basis.
  • Continually looks for opportunities to expand organizational knowledge, leading the discovery and evaluation of new technologies and data sources.
  • Capability to expand responsibility to other areas such as Pricing, Marketing, Protection Products, Bike Value Modeling, Commercial or Dealer Network evaluation.
  • Protection of information and compliance with the law are paramount.    Protecting employee, customer and corporate information is everyone's responsibility at Eaglemark Savings Bank.  All employees must follow established safeguards, including policies regarding data protection, segregation of duties, and access to information based solely on business need.    Further, it is the responsibility of all employees to maintain awareness and understanding of relevant laws, regulations, internal policies and procedures, and to comply with all of them.
Education Specifications

Bachelor’s Degree in quantitative discipline such as Mathematics, Economics, Statistics, Finance or related area Required. MBA Preferred.

Experience Requirements


  • Typically requires a minimum of 8 years of related experience
  • Credit/Risk/Modeling experience in financial services industry required
  • Proven ability to perform complex statistical analysis and distill complex analytics to readily understandable business recommendations
  • Excellent judgment, analytic skills and ability to identify all relevant issues and risks
  • Strong database and/or statistical SAS programming knowledge; experience with artificial intelligence is a plus
  • Demonstrated ability to take the initiative and achieve results in a fast-paced and changing environment


  • Strong verbal and written communication skills; the ability to achieve positive outcomes through influence
  • Leads and/or works well in a team environment
  • Ability to interact effectively with all levels of staff


We offer an inclusive compensation package for all full-time employees including, but not limited to, bonus programs, health insurance benefits, a 401k program, onsite fitness centers, employee discounts on products and accessories, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson here.


Applicants must be currently authorized to work in the United States. 


Direct Reports: Yes 
Travel Required: 10 - 25% 
Visa Sponsorship: This position is not eligible for visa sponsorship 
Relocation: This position is not eligible for relocation assistance 

Nearest Major Market: Plano
Nearest Secondary Market: Dallas

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