Credit Collections Manager (Hybrid)
Oxford, OXF, GB
Auto req ID: 36027
Title: Credit Collections Manager (Hybrid)
Job Function: Collections
Location: OXFORD (HYBRID)
Company: Harley-Davidson Motor Company
Full or Part-Time: Full Time
At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?
Our International Markets are focused on creating an inclusive and expanding rider community that appeals to new and existing riders. We strive to deliver an H-D experience with an unequivocal customer focus.
From the UK to Singapore and many places in between, our employees are essential to our success. Our efforts are concentrated on the highest priority markets, primarily North America, Europe and parts of Asia Pacific. We have concentrated our resources in-market for maximum impact in line with our future strategy. Our regional offices and in-market teams have the freedom within a clearly defined framework to make decisions to drive their business. In-market teams are agile and equipped to understand consumer needs, provide focused attention to dealers, and respond more quickly to local market conditions.
Job Summary
The International Credit Team is responsible for the protection of the Debtor Asset by reducing risk of credit losses whilst providing a commercial approach in line with the strategy of the brand.
The Credit Collections Manager is responsible for a team of Credit Collections Analysts handling Collections for dealerships in EMEA. The role is also responsible for liaising with and advising collectors in Asia Pacific and Latin America.
Job Responsibilities
- Responsible for the protection of the debtor asset via proactive collections.
- In conjunction with Credit Risk Analysts, identify high risk dealers to ensure they action plans are in place to mitigate risk.
- Approval of product release for credit held dealers and remedying at risk orders with the commercial team.
- Focus on overdue debt with special attention to 31+ day debt overdue, ensuring action plans are in place to reduce liability
- Reduce DSO, overdue debt and credit losses in line with targets.
- Attend and participate in meetings with multiple stakeholders to build relationships with key stakeholders
- Manage market and dealer debt issues.
- Approval of debt extensions for dealers in line with Credit Policy.
- Produce reports to identify areas of focus/concerns eg Aged Debt reports, Cash Collection, ICC monthly reporting, Ad hoc reporting
- Attend monthly International Credit Committee (ICC) meetings to discuss Aged Debt results, escalated dealers and high-risk markets.
- Organise and lead monthly calls with other regions.
- Ongoing development of team members across Credit Risk and Credit Collections
- Any other ad hoc duties pertaining to Credit Management as required by the business
Education Specifications
- Degree in Credit, Finance or Accounting or equivalent experience is preferable
Experience Requirements
Required
Typically requires 7 years of related experience.
Member of the CICM, ICTF, FECMA or similar Credit Management institutions.
Experience with Export Credit.
Analytical Skills: Able to interpret financial statements
Proactive & enthusiastic approach.
Excellent leadership/management skills, oral and written communication skills, negotiation skills and business acumen.
SAP experience required.
Preferred
Automotive wholesale experience preferred.
Ability to speak more than one language.
Awareness of automotive market and dealership management
Ability to operate at a strategic level as well as at a functional level and in an International environment.
Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.
We offer an inclusive compensation package for all salaried employees including, but not limited to, annual bonus programs, employee discounts on motorcycles and related products, general merchandise, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson (here).
We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent - wherever they may be.
This Hybrid role is not tightly linked to a physical location in the UK and provides flexibility in where, when and how you accomplish your work.
Direct Reports: Yes
Travel Required: 0 - 10%
Visa Sponsorship: This position is not eligible for visa sponsorship
Relocation: This position is not eligible for relocation assistance
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