Director, ERP Programs - Remote


Remote, WI, US


Auto req ID: 19705  
Title: Director, ERP Programs - Remote  
Job Function: Information Technology  
Location: Remote 
Company: Harley-Davidson Motor Company  
Full or Part-Time: Full Time  

At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?


We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent - wherever they may be.


This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work.


Job Summary

The ERP Program Director is responsible for the multi-year strategic program that involves business transformation and driving end-to-end productivity across the entire value chain. The program entails both technology and business process transformation across several business units including commercial, dealer channels, manufacturing, supply chain, logistics, and corporate finance. This senior leader will be responsible for managing the overall program and all the workstreams working with both business and technology stakeholders to ensure overall program scope and requirements are captured using agile methodologies and drive value delivery throughout the program.  The leader will provide oversight functions for solution design, configuration and development tasks that include not only the technology architecture but also the related business processes and information management required for the design and successful implementation. 


Key responsibilities:


  • Provide oversight to the project workstreams to develop solutions that facilitate continuous productivity, capacity, and quality improvement across all dimensions.
  • Design and develop projects and workstreams within the program in alignment with the organization's strategic plans and objectives.
  • Ensure ERP design and configuration work is being conducted based on a holistic solution design and architecture that encompasses the right level of business, functional and technical requirements.
  • Provide oversight and leadership for the implementation of the program deliverables. Coordinate the contributions of external consultants, business functional leads, project managers, as well as business and IT leaders and field SMEs from Finance, Manufacturing, Supply Chain, Logistics, Commercial, and other business units across the organization.
  • Responsible for effectively conducting day-to-day ERP program management discipline and manage the overall program budget across all the workstreams/projects.
  • Understand business drivers and business capabilities (current and future state) and facilitate the design and implementation of the right solution architecture to drive the expected business outcomes. 
  • In close partnership with business leadership, this position is responsible for the implementation of standardized global business processes across the organization. 
  • Utilize proven approaches to implement new business capability or improve operational performance through entire program lifecycle from charter definition to benefit realization.
  • Manage and resolve complex business issues arising from the implementation of new processes or procedures, escalating decisions as appropriate to IT and Business Leadership as needed.
  • Look broadly across the organization to understand where opportunities are best fit and translate findings to project cost and customer impact.
  • Ensure change management is being effectively planned and managed by ensuring the global stakeholder’s engagement and adequate level of communication; identify the training needs early on and ensuring successful implementation and drive adoption of the change.
  • Responsible for creating and maintaining all program level artifacts including steering committee meetings, program metrics, status reports, meetings, project plans, etc. and providing appropriate periodic updates on the program for both executives and business stakeholders. 
  • Design and track metrics and key performance indicators at the program level and for each workstream/project.

Skills and Abilities:


  • Proficient technology program and project management skills
  • Able to manage large cross-functional teams 
  • Ability to influence senior-level management and key stakeholders
  • Effective communication skills and the ability to work collaboratively
  • Working knowledge of ERP systems
  • Strong finance, supply chain operations or manufacturing business acumen
  • Must be results-driven, skilled at building relationships and detailed-oriented.
  • Self-motivated, result driven and able to work with minimal supervision.
  • Agile project management knowledge



  • BA/BS or equivalent in a business-related discipline, Information Systems or Computer Science.
  • 12+ years of ERP program implementation, or leading delivery organizations or consulting experience 
  • Ideal candidate will have 8-10 years of experience implementing solutions for a cross-functional and global organization. 
  • 5 years of leadership responsibility managing large teams and influencing senior-level management and key stakeholders 
  • Must have experience presenting to executives and various levels of stakeholders.
  • Must have good understanding of enterprise value chain process flows (i.e., order to cash, procure to pay, record to report) 
  • Excellent knowledge of change management approaches and their successful applications.
  • Experience delivering projects using an Agile methodology is preferred.
  • Strong expertise in any of the major ERP solutions, such as SAP or Oracle required; (SAP preferred).
  • Experience working with mid/large enterprises as well as start-ups is preferred.
  • High-tech, engineering, and manufacturing industry knowledge is a plus
  • Previous management consulting experience delivering complex ERP systems implementations is preferred.



Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.
Applicants must be currently authorized to work in the United States.

Direct Reports: Yes 
Travel Required: 0 - 10% 
COVID-19 Vaccine Required: No 
Visa Sponsorship: This position is not eligible for visa sponsorship 
Relocation: This position is not eligible for relocation assistance 

Nearest Major Market: Eau Claire

Job Segment: Logistics, Supply Chain, ERP, Solution Architect, Computer Science, Operations, Technology