General Manager, Manufacturing

Auto req ID: 23461 
Title: General Manager, Manufacturing 
Job Function: Manufacturing 
Location: PILGRIM 
Company: Harley-Davidson Motor Company 
Full or Part-Time: Full Time 
Shift: SHIFT1 


At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?


Our Powertrain Operations facility, located on Pilgrim Road in Menomonee Falls, WI, is where the “jewel” of the motorcycle comes to life. Pilgrim Road employees produce engines and transmissions for the final assembly plant in York, Pennsylvania, as well as transmissions, and replacement parts for sale through Harley-Davidson® Genuine Motor Parts and Accessories business. Join our team as a General Manager, Manufacturing and help build the world’s most sought-after motorcycles.


Job Summary

The General Manger is responsible for the management of the entire manufacturing facility, any related 3rd party support operations and all related resources and budgets.  Key responsibilities include proper utilization of facilities, materials, machines, and manpower to serve the customers, eliminate waste, and develop associates.  Accountable for driving world class manufacturing performance using operational excellence and lean methodologies on all safety, quality, delivery, cost, people, and sustainability measures.  Serves as the interface between the site leadership team, operations staff, engineering, program management and customers.  Directs continuous improvement activities and coordinates the development of the facility’s people, processes, and capabilities. This leader will establish and consistently deliver industry-leading performance through best-in-class safety, quality and a culture of pride in craftsmanship that makes H-D the most desirable place to work while making it the benchmark for others in the industry to model.


Essential Duties & Responsibilities

  • Directs the planning and utilization of lean tools (Continuous Improvement System) to improve all areas of the operation. Facilitates teams and insures all improvements are sustained, and better ways continuously identified.
  • Participates in long-range plant expansion, conversion, and equipment planning through the development of a 5-year factory master plan. Oversees the maintenance of buildings and equipment.  Ensures site security and protection.
  • Leads a cultural transformation across the site. Create and sustain a positive work environment aligned with our moral compass and instill the Spirit of Craftsmanship across the workforce. Focus on skill building and engagement of entire workforce, driving increased ownership and connectivity. Create meaningful relationships with our union partners built on a foundation of trust and accountability to establish a desirable place for our employees.
  • Provides guidance both directly and indirectly on the site’s EHS, production, quality, materials management, and engineering activities. This includes controlling safety, quality, cost of production, warehousing, receiving, and shipping. Evaluates results and takes actions to improve performance.
  • Develops monthly supply plan as an integral part of the SD&I process.  Forecasts operating costs of facilities and directs preparation of annual budgets.  
  • Ensures customer and internal expectations are met with processes and procedures that comply with safety, quality, delivery, and cost requirements
  • Develops inclusive leadership systems that foster teamwork, continuous improvement, recognition, and the involvement of all associates.
  • In collaboration with Human Resources, develops and maintains a productive work team by creating programs for hiring, training and professional development.


At Harley-Davidson, our Mission is more than building machines, we stand for timeless pursuit of adventure.  Freedom for the Soul.  We celebrate diverse and new thinking, we always ask why and how, we look outside of our four walls for insights and learnings, and we move smart so we can move fast.  We need leaders who demonstrate our key leadership principles that fuel a winning team.   

Communication:  You focus your communication on outcomes not process.  You listen well, instead of reacting fast.  Presentations clearly define the situation, complication, key questions, and recommendation based in data.  

Agility:  You recognize that change is the new norm, you define your destination clearly, but are open to multiple paths to get there.  You operate in a collaborative, iterative, fluid organizational system.  By adopting agile approaches, you unfreeze any rigid management system and unlock innovation.  You are focused on creating valuable products and services for our customers.  

Impact: You accomplish great amounts of important work, at great speed.  You demonstrate consistently strong performance so colleagues can rely on you.  You focus on results and positive impact rather than on process.  You exhibit bias-to-action.

Simplicity:  You recognize the value of simplicity in every function of our organization- e.g., how we build our products, how we work.  You proactively remove unnecessary complexity in your role.  

Speed:  You recognize that to win, we must move quickly and stay ahead of our competition.  You prioritize speed over perfection and adjust as you go.  You change cumbersome and time-consuming processes that do not add value.  

Culture: FHPC- Fair, Honest, Positive and Creative is our moral compass.  You work to win for H-D.  You seek the hardest and most important questions to answer.  You care deeply about the future of H-D and one another.   

Courage:  You question the unquestionable.  You say what you think even if it is controversial.  You make tough decisions being FHPC.  You take smart, and informed risks.  

Judgement: You identify root causes and go beyond treating symptoms.  You think strategically, and can articulate what you are, and are not, trying to do.  You smartly separate what must be done well now, and what can be improved later. 

Focus:  You recognize it is more impactful to do 3 things well vs 10 things with medium effort.  You ruthlessly prioritize a short list of initiatives.  You proactively eliminate distractions from that which you know to be the most important.  You are realistic in the goals you set.  

Lean:  You seek the least resource intensive path to critical outcomes.  You figure out how to do more with less.  You personally take on any task that is critical to reaching the outcome you seek.  


  • Bachelor’s degree, Master’s degree preferred in Engineering or Management.


Work Experience

  • 15 years manufacturing leadership experience, preferably in the automotive, off-highway, all terrain, all purpose vehicle industries with cross disciplinary experience in EHS, quality, materials management, maintenance, and shop floor supervision.

Specialized Skills/Knowledge    

  • Must possess excellent verbal and written communication skills and the ability to interface and influence at multiple organizational levels.
  • Must have strong organizational, team and program management skills with the ability to lead people.
  • Must possess managerial courage and be a motivator that builds an inclusive approach to leading with everyone having a voice.
  • Must have working knowledge of lean manufacturing principles and demonstrated use to increase operational excellence maturity level.  
  • Must have basic knowledge of Industry 4.0 and smart factory maturity levels and related predictive and analytical tools.
  • Must be knowledgeable of industry quality standards and processes – APQP, 8D, ISO, PPAP, DFSS, etc.
  • Must be knowledgeable of general engineering and manufacturing development processes and tools – DFMEA, DVP&R, PFMEA, Control Plan, etc. and have production launch experience.
  • Must have ability to delegate responsibilities and tasks such that he / she maximizes the utilization of the team.
  • Must have working knowledge of finance, financial tools, and metrics
  • Powertrain experience is a plus

Key Performance Measures

  • Safety
  • Quality
  • Delivery 
  • Cost
  • People
  • Sustainability 


Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.


The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.


We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson here


Applicants must be currently authorized to work in the United States.


Direct Reports: Yes  
Travel Required: 0 - 10%  
Pay Range: 200,000 - 280,000
Visa Sponsorship: This position is not eligible for visa sponsorship  
Relocation: This position is eligible for domestic relocation assistance (within posted country)  





Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee

Job Segment: Facilities, General Manager, Industrial, Operations, Management, Automotive, Manufacturing