Senior Order Management Analyst

Auto req ID: 9387 
Title: Senior Order Management Analyst 
Job Function: Sales 
Company: Harley-Davidson Motor Company 
Full or Part-Time: Full Time 
Shift: SHIFT1 

At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?

The Harley-Davidson Motor Company Corporate Headquarters in Milwaukee, WI is the site where the first H-D factory - a wooden shed - was built in 1903 in the backyard of the William C. Davidson family home. Join our team as a Senior Order Management Analyst.

Job Summary
This role is responsible for executing operational strategies related to Vehicle / Parts, Accessories & Merchandise Order Management. This role will ensure the order-to-cash cycle is effectively executed. Depending on location, the Senior Analyst Order Management may also execute inter-company transactions for Vehicles / Parts, Accessories & Merchandise. This role will participate in continuous improvement efforts to improve the order management processes and systems and collaborate with similar functions in other regions and / or markets across the globe.

Job Responsibilities:
•    Support and enhance the business processes and systems related to the order and inventory management
•    Liaise with the business resources in all channels (wholesale, retail, e-commerce) to understand the business strategy and requirements, and to help define IT tactical initiatives supporting the business initiatives
•    Support internal and external stakeholders including the dealer network through the analysis and resolution of operational issues as they arise (troubleshooting and issue resolution).
•    Execute the overall Order-to-Cash cycle for vehicles / Parts, Accessories, & Merchandise including intercompany and dealer orders
•    Proactively work with GIS to develop solutions and implement enhancements in order to improve customer experience
•    Report and maintain key performance indicators (KPIs) in a manner that is consistent across the company

Education Requirements
•    Bachelor's Degree Preferred

Experience Requirements
Required
•    Typically requires a minimum of 5 years of related experience
•    Demonstrated success coordinating and supporting multiple projects simultaneously, including planning, prioritizing and communicating their status
•    Sound capability of developing data-driven solution recommendations
•    Strong communication skills

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson here.

Applicants must be currently authorized to work in the United States.

Direct Reports: Yes 
Travel Required: 0 - 10% 
Visa Sponsorship: This position is not eligible for visa sponsorship 
Relocation: This position is not eligible for relocation assistance