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Senior Business Process Analyst

Auto req ID: 2106 
Title: Senior Business Process Analyst 
Job Function: Customer & Dealer Operations 
Company: Harley-Davidson Motor Company 
Full or Part-Time: Full Time 
Shift: SHIFT1 


We are paving more roads to Harley-Davidson by developing exhilarating new products, creating broader access to our iconic brand, and building a stronger dealer network. We can’t do it without the best and brightest. Step one of this strategic acceleration is adding talent who can blow the doors wide open with innovation and creativity while staying true to the Harley-Davidson brand and legacy. We are focused on the next 115 years. Are you in?


The Harley-Davidson Motor Company Corporate Headquarters in Milwaukee, WI is the site where the first H-D factory - a wooden shed - was built in 1903 in the backyard of the William C. Davidson family home. Join our team as a  Senior Business Process Analyst.

Job Summary

This role is responsible for leading the requirements-gathering and functional design of software development projects for Order-To-Cash processes in the Global Demand Fulfillment space. The Senior Business Process Analyst (BPA) will work with the business and SAP Global Template teams to scope and develop the future IT infrastructure of Harley-Davidson. Additionally, the BPA will identify Continuous Improvement (CI) opportunities throughout the Order-To-Cash space and establish and lead CI initiatives.

Job Responsibilities
  • Leads gathering of future-state system requirements and functionality, manage system development, testing, and training.
  • Solves complex problems relating to software development and product lifecycle
  • Builds cross-functional relationships with business, Global Information Systems (GIS), and project resources
  • Identifies and leads realization of CI opportunities in OTC areas, including Vehicle Order Management and Parts, Accessories, and Motorclothes Order Management
Education Requirements
Bachelor's Degree Preferred
Experience Requirements



  • Typically requires a minimum of 5 years of related experience
  • Experience in customer service, project management and implementation
  • Strong communication skills


  • Experience with ERP systems, particularly SAP
  • Prior experience in supply chain, logistics, or order management

At Harley-Davidson it is not just about the degree you have or what you know. You must also exhibit and demonstrate our valued behaviors in everything you do:

  • Be accountable
  • Model Integrity
  • Value Individuality and Diversity
  • Inspire Teamwork
  • Encourage Creativity


We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We believe that employees do their best work when they are free to be themselves. This means our dress code is relaxed, and all types of work styles are welcomed.


Applicants must be currently authorized to work in the United States.


Direct Reports: No 
Travel Required: 0 - 10% 
Visa Sponsorship: This position is not eligible for visa sponsorship 
Relocation: This position is eligible for domestic relocation assistance (within posted country) 





Nearest Major Market: Milwaukee

Job Segment: Business Process, ERP, Geology, GIS, Information Systems, Management, Technology, Engineering