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Sales and Operations Planning (S&OP) Lead - General Merchandise

Auto req ID: 1490 
Title: Sales and Operations Planning (S&OP) Lead - General Merchandise 
Job Function: Sales 
Location: JUNEAU 
Company: Harley-Davidson Motor Company 
Full or Part-Time: Full Time 
Shift: SHIFT1 


We are paving more roads to Harley-Davidson by developing exhilarating new products, creating broader access to our iconic brand, and building a stronger dealer network. We can’t do it without the best and brightest. Step one of this strategic acceleration is adding talent who can blow the doors wide open with innovation and creativity while staying true to the Harley-Davidson brand and legacy. We are focused on the next 115 years. Are you in?


The Harley-Davidson Motor Company Corporate Headquarters in Milwaukee, WI is the site where the first H-D factory - a wooden shed - was built in 1903 in the backyard of the William C. Davidson family home. Join our team as a  Sales and Operations Planning (S&OP) Lead - General Merchandise.

Job Summary

The S&OP Lead - General Merchandise role is responsible for providing leadership using an influential leadership style with US Product Sales focused on general merchandise. This position will lead teams through the coordination and development of the integrated US retail and wholesale forecasts with relevant stakeholders to maximize revenue growth in the US. It will also interface with cross functional areas of the company to help grow the GM business.

Job Responsibilities

  • Develop retail sales, wholesale shipments, dealer inventory and pricing insights
  • Identify risks, issues, and opportunities to the S&OP plan as well as where to make adjustments throughout the year
  • Coordinate with internal stakeholders (pricing, CIA, DPIM) to validate insights, risks and issues with data (objective)
  • Develop promotion, pricing and placement mitigation plans with internal stakeholders to address risks and issues to the S&OP plan
  • Knowledge and understanding of fundamental concepts, processes, and procedures of current inventory management and supply chain management best practices to perform various analysis and operational activities surrounding forecasting, inventory planning, and replenishment
  • Indirectly lead the CIM team to ensure dealer inventory availability to deliver the short-term retail plan and Lead CI activity for the CIM team

Education Requirements

Bachelor's Degree Preferred

Experience Requirements


  • Typically requires a minimum of 8 years of related experience
  • Demonstrated experience in supply chain management of forecasting leadership with project management, meeting facilitation and business process development experience
  • Advanced Excel and PowerPoint skills
  • Proficient in data analysis and ability to analyze data on a problem-to-solution level and make appropriate recommendations
  • Ability to produce quality materials within tight timeframes and simultaneously manage several projects



  • Experience with change management
  •  Motorcycle, Parts & Accessories, General Merchandise and Licensed Product knowledge


At Harley-Davidson it is not just about the degree you have or what you know. You must also exhibit and demonstrate our valued behaviors in everything you do:

  • Be accountable
  • Model Integrity
  • Value Individuality and Diversity
  • Inspire Teamwork
  • Encourage Creativity


We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We believe that employees do their best work when they are free to be themselves. This means our dress code is relaxed, and all types of work styles are welcomed.


Applicants must be currently authorized to work in the United States.


Direct Reports: No 
Travel Required: 0 - 10% 
Visa Sponsorship: This position is not eligible for visa sponsorship 
Relocation: This position is eligible for domestic relocation assistance (within posted country) 





Nearest Major Market: Milwaukee

Job Segment: Merchandising, Operations Manager, Sales Operations, Retail, Operations, Sales

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