LiveWire Digital Business Process Analyst - Remote


Auto req ID: 12622  
Title: LiveWire Digital Business Process Analyst - Remote  
Job Function: Digital  
Company: LiveWire
Full or Part-Time: Full Time 
Shift: SHIFT1 



LiveWire is pioneering the future of motorcycling by means of design, software, and experience. Success for this team is creating the most desirable electric motorcycle brand in the world. Operating like a start-up, we're seeking problem-solvers who demonstrate leadership while being comfortable with hands-on work every day.

Job Summary

At LiveWire we are pioneering the future of motorcycling through design, software, and experience. Our ambition is to create the most desirable electric motorcycle brand in the world. As a startup, we're looking for problem solvers with great breadth - team members who are familiar with lean operations and whose ambition is just as important as experience. 

We are seeking a business analyst to join our Digital team, somebody who can translate business needs into solutions by gathering requirements and communicating those to Agile development teams. Reporting directly to the Director of Digital Product, this exciting role requires a tremendous amount of breadth to drive requirements for the digital (e.g. websites, mobile apps, connected products) and enterprise (e.g. ERP, CRM) applications underpinning our dynamic business. 


You must have a passion for elegant business process design, clarity of documentation and data-driven decision making. You must be comfortable shifting gears to work on everything from evolutionary, bite-sized changes through to large, complex system implementations in a dynamic, lean startup-like environment. You demonstrate a relentless drive to put the customer first in your every decision. 

Job Responsibilities

•    Lead the creation of user stories, process flows and requirements matrices for changes to a wide range of digital and IT systems
•    Drive the sign-off of requirements before solution development begins, and awareness amongst a rich set of stakeholders
•    Confirm that delivered solutions meet the spirit of the requirements 
•    Gather, analyze, document and manage current-state business, user, functional and non-functional requirements 
•    Identify project interdependencies and drive any issues to complete clarity and resolution
•    Partner closely with amazing leaders in product management, quality assurance, user experience, software/IT engineering, business operations, manufacturing and finance to design process flows 

Education Requirements

Bachelor's Degree Preferred

Experience Requirements

You must have:
•    5+ years professional experience in business analysis
•    2+ years of experience in digital and IT analysis  
•    Strong analytical and quantitative skills, basing your decisions on the right data
•    Strong understanding of business processes, such as operational and financial processes
•    Strong project management and organizational skills
•    The ability to create and deliver compelling communications

You should be familiar with: 
•    Performing business analysis for websites, mobile apps, connected products, enterprise resource planning and customer relationship management solutions 
•    Modern, agile methodologies and tooling, such as wikis and test-driven requirements
•    Listening to the voice of the customer and recommending customer-centric solutions
•    What is possible with packaged, vendor-supplied enterprise applications, and what is feasible through software development
•    Proactively identifying efficiency opportunities in business process and customer experience
•    Identifying key metrics that track progress, and building reporting dashboards that communicate insights on that performance
•    Operating testing programs and experiments that inform the optimal path



LiveWire is an equal opportunity employer that continues to build a culture of inclusion, belonging, and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. As a company, we aspire to build a team that challenges the way things are done and creates solutions to problems in ways and manners new and unexpected. As individuals, we're a diverse group, and as a team, we share a passion for the electrification of urban adventure and beyond.


We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, remote work, annual bonus programs, health insurance benefits, a 401k program, and more. Learn more about LiveWire here


Applicants must be currently authorized to work in the United States.


Direct Reports: Yes 
Travel Required: 0 - 10% 
Visa Sponsorship: This position is eligible for visa sponsorship 
Relocation: This position is not eligible for relocation assistance 






Nearest Major Market: Milwaukee

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